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FAQ's
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How do I purchase individual tickets?
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- Visit our online ticketing system at https://tickets.pgso.com
- Phone us at 250 562 0800
- Visit our Box Office at 2880 15th Ave (open Monday - Friday, 9 am to 4:30 pm)
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What time do the doors open to the venue?
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For Live Performances, doors open approximately one half hour prior to the start of the performance (e.g., for a 7:30 PM performance, the venue will open at 7:00 PM).
* Maestro Michael Hall may deliver a pre-concert talk approximately 45 minutes before a mainstage performance.
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Can I purchase a ticket at the door on the night of the concert?
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Most live events have finite seating with no guarantee of availability. Tickets can usually be purchased at the venue if available, but we highly encourage purchasing in advance. We will do our best to accommodate seating requests.
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If I have arranged to pick up my tickets at the door, where will they be?
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Pre-purchased tickets can be picked up at the "Will Call" table, usually located near the regular ticketing table.